When should a system administrator consider using the Salesforce AppExchange? (Choose two.)
A. When standard Salesforce functionality needs to be extended.
B. To find answers to Salesforce application questions.
C. When looking for pre-built custom applications and tools.
D. To submit ideas for Salesforce application enhancements.
You can convert a Text Area(Long) to E-mail, Phone, Text, Text Area or URL without data loss.
A. True
B. False
A manager wants to embed charts into his accounts object in one-page layout.
How many charts can you embed for him?
A. 3
B. 2
C. 4
D. 1
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.
Which two automation processes should be used to accomplish this? (Choose two.)
A. Flow Builder
B. Process Builder
C. Escalation rules
D. Scheduled Apex
For an external object relationship, you can create an indirect lookup relationship.
What type of object(s) can be the parent?
A. External
B. Standard or Custom
C. Standard or External
D. Custom
Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Choose 2 Answers
A. Formula field
B. Email Field
C. Text Field
D. Lookup field
The VP of sales requested that Account Site Information should be visible on an Opportunity record. What is the recommended salutation to meet this requirement?
A. Workflow Rule
B. Cross-Object Formula Field
C. Process Builder
D. Roll-Up Summary Field
A divisional manager wants to add a chart into a page layout Which report format can be used as the source report to accomplish this? Choose 2 answers.
A. Matrix format with a chart.
B. Joined format with a chart.
C. Tabular format with a chart.
D. Summary format with a chart.
Users at Cloud Kicks provided feedback that the time card custom page layout has too many fields on it, and some fields are only needed if other fields are entered. What should an app builder configure to help with this issue?
A. Separate page layouts
B. Dependent picklists
C. Dynamic forms
D. Lightning web components
The human resources department at Cloud Kicks (CK) uses a custom object JobApplication__c to record all job applicant information they receive, which includes fields for the applicant's current and desired salaries. Any CK user who performs hiring manager functions needs to be able to see all applicants