PK0-005 Online Practice Questions and Answers

Correct Answer: A

Correct Answer: D

This answer is based on the best practice of issue management in project management, which is to identify, analyze, prioritize, and resolve issues that affect the project performance, scope, schedule, quality, or budget. The first step in this

process is to rate the severity of the impact the issue has on the project, which involves assessing the likelihood and consequences of the issue, and assigning a rating or score to the issue based on a predefined scale or criteria. By rating the

severity of the impact, the project manager can determine the urgency and importance of the issue, and decide the appropriate course of action to address the issue. Rating the severity of the impact is better than the other options because:

Buying a replacement for the faulty equipment may not be feasible, cost-effective, or timely, depending on the availability, price, and delivery time of the equipment. It may also require approval from the project sponsor or other stakeholders,

and may affect the project budget or scope.

Getting the maintenance team to resolve the issue may not be possible, depending on the nature and extent of the malfunction, the skills and availability of the maintenance team, and the warranty or service contract of the equipment. It may

also take time and resources to diagnose and fix the problem, and may cause further delays or disruptions to the project.

Escalating the issue to the project sponsor may not be necessary, depending on the severity and complexity of the issue, and the authority and responsibility of the project manager. It may also create unnecessary alarm or confusion among

the project stakeholders, and may undermine the project manager's credibility or autonomy.

References:

CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is Issue Management?

1.

Issue Management Process

2.

How to Assess the Severity of Project Issues

3.

How to Prioritize Project Issues

4.

How to Replace Faulty Equipment in Project Management

5.

How to Manage Equipment Maintenance in Project Management

6.

How to Escalate Issues in Project Management

Correct Answer: C

An issue log is a document that records and tracks any issues that arise during a project and how they are resolved. It is different from a risk register, which records and tracks potential risks that may or may not occur during a project. When a

risk becomes an issue, it means that it has occurred and has a negative impact on the project. Therefore, the project manager should update the issue log next to document the compliance issue, its cause, its impact, its priority, its owner, and

its resolution status. Updating the issue log will help the project manager communicate the issue to the stakeholders, monitor the progress of the mitigation plan, and prevent similar issues from happening again.

References:

CompTIA Project+ PK0-005 Certification Study Guide, Chapter 11: Executing Projects Part 2, page 331; Project Risk Mitigation Guide + Starter Kit | Smartsheet, Risk Register section; How to Make a Risk Management Plan (Template

Included) - ProjectManager, Risk Register section; Issue Log - Project Management Knowledge, Introduction section; Issue Log Template: Free Download | ProjectManager, Introduction and How to Use an Issue Log sections.

Correct Answer: B

Scrum requires the most availability from the business team among the given options. Scrum is a popular agile framework that organizes work into short iterations called sprints, usually lasting one to four weeks. Scrum emphasizes collaboration between teams, customers, and stakeholders and encourages open communication and transparency throughout the project lifecycle. Scrum requires frequent involvement and feedback from the business team through activities such as product backlog refinement, sprint planning, sprint review, sprint retrospective, and daily scrum meetings.

Correct Answer: A

The statement of work (SOW) would clarify what the project implementation partner was contractually expected to complete after disagreeing with the project manager about completed requirements. A SOW is a document that defines the scope, deliverables, schedule, and terms and conditions of a project or contract. A SOW typically includes information such as purpose, scope of work, location of work, period of performance, deliverables schedule, applicable standards, acceptance criteria, special requirements, and payment schedule. A SOW can help to establish a common understanding and agreement between the client and the service provider on what needs to be done and how it will be done.

Correct Answer: D

The project manager should have generated a contingency plan first to alleviate the impact of this issue prior to deployment where a major malfunction resulted in an inoperative product condition during a code implementation. A contingency plan is a plan that outlines alternative courses of action or strategies to deal with potential problems or risks that may occur during a project. A contingency plan can help to prevent or minimize the negative impacts of unforeseen events or issues on the project objectives and deliverables and ensure business continuity and stability.

Correct Answer: A

A milestone chart is the best chart to use to show major accomplishments for key events, because it displays the important deliverables or outcomes of a project along a timeline. A milestone chart can provide a high-level overview of the

project progress and achievements, without showing the details of each task or activity. A milestone chart can also help communicate the project status and expectations to the stakeholders, and identify any potential risks or delays that may

affect the project completion.

References:

CompTIA Project+ Certification Study Guide7, CompTIA Project+ Certification Exam Objectives8, What is a Milestone Chart?

1.

How to Create a Milestone Chart in Excel in 3 Steps

2.

Milestone Chart: The Easiest Way to Track Project Milestones

3.

How to Use Milestones in Project Management

Correct Answer: C

A burndown chart is a visual representation of the remaining work versus the time required to complete it. It is commonly used by agile teams to track the progress of each iteration or sprint and to forecast the project completion date. A

burndown chart shows the ideal work remaining line and the actual work remaining line, which can help the team identify any deviations or impediments and adjust accordingly. A burndown chart is different from a Pareto chart, which shows

the frequency of different causes of problems; a milestone chart, which shows the key events and deliverables of a project; and a Gantt chart, which shows the dependencies and durations of tasks in a project.

References:

CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 6: Planning Projects Part 2, page 173; Burndown Chart: What Is It and How to Use One for Agile - ProjectManager, Introduction and Components of a Burndown Chart

sections; Burndown Chart: What it is, How to Use it, Example [2023] ?Asana, Introduction and What is a burndown chart? sections.

Correct Answer: B

The total amount that should be budgeted for the task is calculated by adding the expected value of the risk to the original estimate. The expected value of the risk is the product of the probability and the impact of the risk. In this case, the expected value of the risk is 0.2 x (5 days and $1,000) = 1 day and $200. Therefore, the total amount that should be budgeted for the task is 9 days and $3,000 + 1 day and $200 = 10 days and $3,2001.

Correct Answer: B

Operational security is the process of identifying, protecting, and controlling sensitive information and activities from unauthorized access or disclosure. Operational security includes background screenings for personnel who need to access

classified or restricted information or resources, as well as implementing policies and procedures to prevent leaks, breaches, or espionage. Operational security is essential for government projects that involve national security, defense,

intelligence, or law enforcement.

Operational security is different from data security, which is the process of safeguarding data from unauthorized access, use, modification, or destruction. Data security includes encryption, authentication, authorization, backup, and recovery

of data. Operational security is also different from physical security, which is the process of securing physical assets, such as equipment, data, or personnel, from unauthorized access or damage. Physical security includes locks, alarms,

cameras, guards, and fences. Operational security is also different from digital security, which is the process of protecting digital devices, networks, and systems from cyberattacks, malware, or hacking. Digital security includes firewalls,

antivirus, VPN, and passwords.

References:

CompTIA Project+ Study Guide:

Exam PK0-005, 3rd Edition, Chapter 9: Security Management

1.

CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 9: Security Management

2.

What is Operational Security (OPSEC)?