PGMP Online Practice Questions and Answers

You are the program manager for your organization. You and your program team have been creating and transferring the program benefits to operations as feasible in your program execution. The process of delivering the program's benefits describes what process in program management?

A. Quality control

B. Benefits management

C. Direct and manage program execution

D. Quality assurance

You are the program manager for your organization and you need to define all of the program resources you'll need for your program. All of the following can be considered a program resource except for which one?

A. A forklift

B. Materials for the installation of a new server

C. A positive risk response D. Gary, an application developer

You are the program manager for the NHQ Program. Your program has a budget of $4,500,000 and has lasted for two years. Your program has just completed its final deliverable and you're completing the final program closure processes. What document must the program customer must now sign as part of program closure?

A. The customer must now sign the program scope.

B. The customer must now sign the payment for the program work.

C. The customer must now sign the certificate of program closure.

D. The customer must now sign the operational transfer agreement.

All of the following are resources that you will need to monitor and control in a program environment except for which one?

A. Staff members

B. Contracts

C. Quality

D. Equipment

In your program you must adhere to Six Sigma as part of your organization's enterprise environmental factors. There is terminology, reports, and measurements that you are expected to use as part of your program. Six Sigma is an example of what program management process?

A. Quality control

B. Process improvement

C. Scope verification

D. Quality assurance

Over the life of your program you've received many change request forms. Some of the change requests have been approved and some have been declined. Where should you record all change requests and their status?

A. Change register

B. Integrated change control

C. Program Management Information System

D. Change log

A program has a BAC of $550,000 and is currently 45 percent complete though was actually scheduled to be 55 percent complete by this time. The program has spent, however, $265,000 to date. Based on this information what is the cost performance index (CPI) for this program?

A. .93

B. .82

C. $323,889

D. -$38,889

A global financial system is being delivered by the program team to allow access from anywhere in the world. Following a new cross-border regulation applying to privacy of local banking data accessed from abroad, the CEO of the bank requests that an external audit be conducted to validate compliance with this new regulation. This event, which was not anticipated at this phase of the program, will generate additional work for the program team. This effort is not included in the current program roadmap and benefits delivery plan.

What immediate actions should the program manager take?

A. Negotiate with the CEO in an attempt to avoid the audit

B. De-scope the capabilities of the system to not allow access from abroad

C. Accept the risk of the audit and continue the program as planned

D. Assess the impact of the audit and potential remediation on the program

The program manager takes over a poorly performing program. After a review of the documentation and interviews with the program sponsor, stakeholders, and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent projects and components to meet the program's needs.

What action should the program manager take to realign the program?

A. Assess the program schedule and determine how to maintain all projects and components within the program.

B. Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close.

C. Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close.

D. Develop a change request to present to the governance board, accelerate some projects, close some projects, and reassign some resources.

The project manager of project A develops a communications management plan. The project manager of project B is new and is uncertain how to develop appropriate communications for the company's staff. What should the program manager do to ensure communications on the component projects are consistent?

A. Request a more experienced project manager to work on project B.

B. Create a program communications management plan across all component projects.

C. Direct all projects to use project A's communications management plan as a template.

D. Rework the communications management plans for all projects to be consistent.