The implementation of Next-Best-Action must involve
A. inclusion of third party predictive models
B. defining a prioritization formula using contact policies
C. building a product catalog
D. defining business issue and group hierarchy
A company wants to create a data set that includes mock-up customer add Which method is available to populate these fields?
A. Propensity
B. Bayesian
C. Monte Carlo
D. Import
Which data is usually not appropriate to be used as a predictor?
A. Customer zip code
B. Historical interaction data
C. Customer name
D. Usage data
A contact center application recommends three actions for a customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.
As a strategy designer, if you use a Prioritize component to order the actions, what are your options?
A. In a random order
B. In ascending or in descending order based on a numerical value
C. In the order in which they are displayed in the strategy canvas
D. In the order controlled by the contact center agent
As a Data Scientist you want to use a predictive model to detect potential churn for a telco company. Which three options do you have? (Choose Three)
A. Import a third party PMML model
B. Use a Google ML model
C. Create a Text extraction model
D. Create an adaptive self-learning model
E. Use Pega machine learning to build a model
Which property is automatically recomputed for each decision component?
A. Propensity
B. Priority
C. Order
D. Rank
A large online store wants to adapt to changing customer behavior, and at the same time does not want to get earned away by every next hype in the market. Adaptive models can help accomplish both business objectives.
Which statement about adaptive models is correct?
A. Adaptive models perform a spectrum model calculation.
B. Adaptive models perform a scoring model calculation.
C. Adaptive models require underlying predictive models.
D. Adaptive models are regression models.
Which two factors do you inspect to assess the general health of the adaptive models in Prediction Studio? (Choose Two.)
A. Model transparency
B. Insights
C. Performance of the models
D. Number of decisions
Which decision component allows you to monitor the real-time performance of a third-party Churn Model?
A. Scorecard Model
B. Adaptive Model
C. PMML Model
D. Predictive Model
The Prediction Studio portal supports the creation of two distinct types of predictive Scoring models are used to__________________.
A. score different propositions
B. predict continuous behavior
C. differentiate between good, better and best
D. predict binary behavior