PEGAPCDC85V1 Online Practice Questions and Answers

U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant,

you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision

strategies, or edit existing strategies.

In the Answer Area, select the correct execution for each Task.

Hot Area:

In the Answer Area, select the correct engagement policy for each condition.

Hot Area:

To calculate the total number of customer responses of four actions in a group, you must use________________.

A. four Group By components

B. one Group By component

C. four Set Property components

D. one Set Property component

MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.

You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

A. When accessed

B. Manual

C. Daily

D. Reset Interval does not matter for this scenario

U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days

B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days

C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days

D. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days

U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers. As a decisioning consultant, what best practice must you follow to include images in the emails?

A. Provide links to images in the email

B. Host images on an external server

C. Embed images in the email directly

D. Attach images to the email

U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card. As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A. Increase the starting propensity of the Platinum Plus card.

B. Increase the context weight of the Platinum Plus card.

C. Increase the action value of the Platinum Plus card.

D. Increase the business weight of the Platinum Plus card.

U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and

channel integrations requirements.

Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.

What is the most efficient way to meet this requirement?

A. Add a new Send shape in all the action flows.

B. Set up a secondary schedule.

C. Bypass action flow processing.

D. Update the Send shape with Finalization.

U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision HubTM. What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A. Only the action name and description

B. Only relevant action details and its treatment details

C. Only the image location

D. Only the image location and its placement type

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.

The company is introducing a new data plan.

To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A. Offer the new retention plan for all customers in a certain region

B. Meet the quarterly targets regardless of customer needs

C. Maximize customer churn for low-value customers

D. Customer relevancy and business profitability