PEGAPCDC80V1 Online Practice Questions and Answers

When a customer is offered a proposition he has already accepted, this is because____________.

A. the propositions are filtered based on eligibility

B. there is no filter for previously accepted offers in the strategy

C. the customer intent was captured incorrectly

D. the strategy uses interaction history to exclude previously accepted files

To run a delta report in the Visual Business Director, a minimum of two___________ are required.

A. data sources

B. input definitions

C. propositions

D. strategies

U+ bank wants to offer a Gold Credit Card to its customers who have an annual income of more than USD 150000. As a Strategy Designer, how do you implement this requirement in the decision strategy?

A. Create a When rule in the strategy

B. Add a proposition filter at the proposition level

C. Add a set property in the strategy

D. Create a When rule in the customer class

What is the name of the property that is automatically recomputed for each decision component?

A. Order

B. Propensity

C. Priority

D. Rank

To use Product Holdings information in your strategy, which of the following components do you use?

A. Decision Parameters

B. Property Set

C. Data Import

D. Product Holdings

The number of results returned by an Interaction History component can be narrowed down based on _______________.

A. the customer lifetime value

B. the age of the customer

C. a time period

D. the total count of propositions in a given channel

U+ Bank purchased Pega Customer Decision Hub to enhance the customer experience in their branches. The new application they have built has a Next-Best-Action panel to guide the branch advisor. When does the Next-Best-Action panel for the branch advisor need to be refreshed during the conversation with the customer?

A. Every time new information about the customer is received

B. Once, after the customer reason to visit the branch is captured in the system

C. Every second to ensure timely recommendations

D. First time, after looking up the customer in the system to ensure consistency during the visit

A Text Analyzer performs natural language processing on a piece of text. It then produces a structured output, which can be analyzed using reports. What type of text analysis does the text analyzer perform?

A. Entity extraction

B. Word analysis

C. Word count

D. Cross reference analysis

To create channel-specific Adaptive Model instances, you _____________.

A. set channel information in the strategy

B. set the channel option in the Adaptive Model component

C. do nothing; Adaptive Model instances are always channel specific

D. create channel specific Adaptive Model definition

U+ Bank has launched a new credit card for all customers with a premium bank account. As a Strategy Designer, you need to create propositions that involve the full customer life cycle: marketing, sales, and service. Which two valid propositions do you create? (Choose Two)

A. Credit card number

B. Credit card status

C. No annual fee

D. Address change