PEGAPCBA87V1 Online Practice Questions and Answers

Correct Answer:

Correct Answer:

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Correct Answer: B

To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. References: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails

Correct Answer: D

To display the Inspect Sailboat process only if .boatType = `Sail', you need to configure the process to start if the .boatType property equals `Sail'. Otherwise, the process is skipped and the case life cycle continues to the next step. This way,

only sailboats are inspected for sail-specific parts, while other boat types are inspected for common parts only. The other options are either incorrect or irrelevant for this requirement.

References:

https://docs-previous.pega.com/case-management/87/adding-processes-case-life-cycles

Correct Answer: D

To satisfy this security requirement, you need to create a new Analyst role with the required access. A role defines a set of permissions that grant access to specific features and functions in an application. You can create a new role by

copying an existing role and modifying its permissions as needed. You can also assign multiple roles to a user or a group of users to grant them combined access.

References:

https://community.pega.com/knowledgebase/articles/security/86/managing-roles

Correct Answer: D

it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)

Correct Answer: CD

These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send

information or documents related to a case to customers, stakeholders, or other parties involved in the case.

References:

https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 7: Correspondence)

Correct Answer: B

This use case requires an integration by using robotic process automation (RPA). RPA is a technology that automates tasks by mimicking human interactions with user interfaces of applications or systems. You can use RPA to integrate with legacy systems that lack an exposed API or a standard protocol for data exchange. For example, you can use RPA to update a customer profile in a legacy system by launching the system's application, entering the customer data, and clicking the save button. References: https://community.pega.com/knowledgebase/articles/application-development/86/integrating-robotic-process-automation

Correct Answer: C

To satisfy this user story, you need to add a case wide action to the case workflow. A case wide action is an action that users can perform at any point in the case life cycle, regardless of their current stage or assignment status. You can add

a case wide action to allow users to cancel an open service request at any time and resolve the case accordingly.

References:

https://community.pega.com/knowledgebase/articles/case-management/86/configuring-case-wide-actions