PEGACSSA74V1 Online Practice Questions and Answers

You are troubleshooting a performance issue with a user interaction that exceeds the maximum time of five seconds. The elapsed time shown in the performance report indicates a total of two seconds.

Which tool do you use to determine what is adding the additional three seconds to the performance measure?

A. Performance Profiler

B. Database Trace

C. System Management Application

D. Log Analyzer

You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

A. Add a weighted condition where the work status of potential duplicates does not contain "Resolved"

B. Add a weighted condition where the work status of the current case does not contain "Resolved"

C. Add a must match condition where the work status of potential duplicates does not contain "Resolved"

D. Add a must match condition where the work status of the current case does not contain "Resolved"

Consider this business use case:

Responses to account opening requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers. You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A. Delegate the SLA to the business managers so they can configure seasonal adjustments

B. Plan a release cycle for updating the SLA for each of the expected seasonal adjustments

C. Create multiple circumstances of the SLA to account for the seasonal adjustments

D. Define the response times using property values that are circumstanced to account for the seasonal adjustments

You are configuring an application to use Get Next Work. The requirement states that operators must always work on the next highest priority assignment from workbaskets.

Which two configuration options do you use to select the highest-priority assignment for users? (Choose two.)

A. Configure the operator ID record to get work from workbaskets first

B. Configure the operator ID record so the operator is available to receive work

C. Configure a ToWorkbasket router for the assignments

D. Configure a ToWorkGroup router for the assignments

A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.

In order to allow the three physicians to review the orders in parallel, how would you configure the process?

A. Add a cascading approvals shape that is called by the evaluation subprocess

B. Add a Split Join shape, add a list of physicians, and call the surgical procedure request process

C. Add a Split For Each shape, add a list of physicians, and call the evaluation process

D. Add a Split Join shape, add a list of physicians, and call the evaluation process

A travel reservation servicing case includes a service level for responding to requests. The service level intervals vary according to passenger status, class of service, and fare type.

Which implementation satisfies this requirement?

A. Create a single property circumstanced rule and a when rule

B. Create a multivariate circumstanced rule and a when rule

C. Create a multivariate circumstanced rule, a circumstance definition, and a circumstance template

D. Create a single property circumstanced rule

Teams X and Y work on different enhancements in the same ruleset. The release date for each enhancement is uncertain.

Which two options allow each team to keep its work separate? (Choose two.)

A. Apply privileges to the rules each team configures

B. Create a new ruleset version for one of the teams

C. Create access groups for each of the teams

D. Create a branch ruleset for each team

The following example shows the ruleset list for the logged-in operator. What is stored in the Admin@MyCo ruleset?

A. Rules recently opened by the operator

B. Preferences for the operator

C. Rules checked out by the operator

D. Rules delegated to the operator

In a flow, an integrator shape calls a connector that writes data to a system of record. The system of record is not currently available.

How do you simulate the service call invoked from the integrator shape?

A. Leave the flow in draft mode and simulate integration values in a data transform

B. Simulate the data page using a data transform

C. Create a simulation activity for the connector

D. Configure global resource settings for the connector

You want to display an error message to the user if the data page fails to retrieve data. The data page is sourced by a REST connector.

How do you detect the error?

A. Use a transition condition in the activity step invoking the connector

B. Apply the standard pxErrorHandlingTemplate data transform in the response data transform

C. Use the error handler flow on the connector

D. Use a when condition in the response data transform configured for the connector