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MB-340 Online Practice Questions and Answers

Questions 4

A company plans to set up a multi-tier loyalty program.

Customers must advance from one loyalty tier to another based on the number of purchases that are made.

You configure all processing batch jobs. You need to complete the configuration.

Solution: Configure loyalty cards that have defined loyalty programs.

Does the solution meet the goal?

A. Yes

B. No

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Questions 5

A company uses the advanced cash management feature of Dynamics 365 Commerce.

An issue with a register in one of the company's stores is preventing the manager from closing the current shift. As a result, new sales cannot be processed on that register.

The issue will be investigated at a later time to allow sales to take place. All postings must be processed in Dynamics 365 while the investigation takes place.

You identify that a safe drop has not been reconciled.

You need to ensure that the store is able to process sales using this register as quickly as possible.

What should you do?

A. Log in as an employee with manager privileges and close the shift

B. Reverse the safe drop with a minus value and close the shift

C. Use the Suspend Shift operation and review the shift later

D. Mark the safe drop as reconciled using the Manage Shifts screen. Close the shift

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Questions 6

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.

Call centers must meet the following requirements:

1.

User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing

2.

All agents must be able to offer directed selling

3.

All agents must be able to change the sales price of an item during order entry

4.

All refunds must be applied to the account for the customer who made the purchase

You need to configure call center functionality.

Solution: Create a call center and add User1 and User2 as channel users. Set Enable order completion and Enable directed selling to Yes.

Does the solution meet the goal?

A. Yes

B. No

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Questions 7

A company uses Dynamics 365 Commerce.

The company wants to increase the selling price for specific items.

You need to update the item price.

What are three possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. Sales agreements

B. Category price rules

C. Affiliation pricing

D. Base price

E. Sales price trade agreement

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Questions 8

A company uses Dynamics 365 Commerce.

You must verify that customers are at least 21 years old before selling the customer ProductA. After validating a customer s age, the cashier must be prompted to inquire whether the customer wants to add ProductB to the transaction.

If ProductB is added to the transaction, a 20 percent discount must be automatically applied to ProductB.

You need to create and configure info codes to meet the requirements.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Select ProductA and add a reference to an info code that uses Age limit as the input type. Select Always in the When required field.

B. Create a mandatory info code for ProductA and set input type to Age limit.

C. Create an optional info code and set Input type to Subcode buttons. Add a subcode to trigger ProductB, select Percent for the Price type field and enter 20 in the Amount/Percent field.

D. Create an info code that uses a date input type. Select Input is required for ProductA.

E. Select ProductA and add a reference to an info code that uses a date as the input type. Select Always in the When required field.

F. Create a mandatory info code for ProductA. Set input type to Age limit and set a minimum value of 21. Set the linked info code to the info code assigned to ProductB.

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Questions 9

You work as the Finance Manager for a company. The company uses Microsoft Dynamics 365 Finance for its accounting system.

The company has a main office and eight branch offices. Three more branch offices are currently under construction.

You need to ensure that advertising expenses are balanced across the eight branch offices.

The advertising costs will be balanced across all eleven branch offices when the three new offices are complete.

Which option should you select in the ledger allocation configuration?

A. Fixed percentage

B. Basis

C. Fixed weight

D. Equally

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Questions 10

DRAG DROP

A company uses a Dynamics 365 Commerce call center. The company does not use gift cards.

The company wants to issue $25 physical gift cards as part of a promotion for customers who purchase more than $250 worth of products.

A third-party vendor supplies the preprinted gift cards.

You need to activate and track the gift cards.

Which processes should you use? To answer, drag the appropriate processes to the correct actions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Select and Place:

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Questions 11

DRAG DROP

A company uses Dynamics 365 Commerce.

There has been an increase in fraudulent sales orders over the past two months. When sales orders appear suspicious, they must be put on hold for analysis.

You need to configure the system to identify suspicious sales order information.

How should you configure the system? To answer, drag the appropriate components to the correct scenarios. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to

view content.

NOTE: Each correct selection is worth one point.

Select and Place:

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Questions 12

HOTSPOT

You need to design the integration solution for stores that are not yet using Dynamics 365 Commerce.

Which components should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

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Questions 13

HOTSPOT

A company uses Dynamics 365 Commerce to create and manage customer sales orders.

You must send customers email updates when their order status changes.

You need to configure the system.

How should you complete the configuration? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

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Exam Code: MB-340
Exam Name: Microsoft Dynamics 365 Commerce Functional Consultant
Last Update: Mar 12, 2024
Questions: 179
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