LSSWB Online Practice Questions and Answers

According to the TQM mentality, the entire organization is only as strong as the ________ element.

A. strongest

B. weakest

C. least productive

D. most productive

Which of the following is correct about DMADV?

A. This is the process for determining the quality of the product, which is ready to deliver the customer.

B. This is the method of making a new process of business.

C. This method is used for making new product's sample.

D. DMADV is the measure of using new process for production.

What do you understand by Mura in six sigma?

A. Mura is known as the raw materials.

B. Mura is the name of a product.

C. Mura is the term of waste.

D. Mura is the term of unused elements.

What is the definition of Six Sigma?

A. A quality management methodology that uses different theories and tools to improve upon the processes of a business.

What is the ultimate objective of the Change Management process? To create a six sigma organization whose processes and systems are as close to perfect as possible; 3.4 DPMO or Six Sigma.

A. True

B. False

What is the ratio of defects to opportunities in a Six Sigma business? 99.9997%

A. True B. False

The Six Sigma methodology adopted for Production and Transactional processes is called:

A. DMAIC

B. DMADV

C. Lean

D. DFSS

Six Sigma should be focused on:

A. Customer Satisfaction

B. Government Satisfaction

C. Employee Satisfaction

D. Supplier Satisfaction

The "5 Why" technique helps to identify the root cause of a problem.

A. True

B. False

A botched moment of truth would be:

A. An internal failure

B. An external failure

C. An appraisal cost

D. A prevention cost