LEAD-IMPLEMENTER Exam Questions & Answers

Correct Answer: A

Explanation: According to ISO/IEC 27001, an incident management process must include processes for using knowledge gained from information security incidents to reduce the likelihood or impact of future incidents, and to improve the overall level of information security. This means that the organization should conduct a root cause analysis of the incidents, identify the lessons learned, and implement corrective actions to prevent recurrence or mitigate consequences. The organization should also document and communicate the results of the incident management process to relevant stakeholders, and update the risk assessment and treatment plan accordingly. (Must be taken from ISO/IEC 27001 : 2022 Lead Implementer resources) References: ISO/IEC 27001 : 2022 Lead Implementer Study guide and documents, specifically: ISO/IEC 27001:2022, clause 10.2 Nonconformity and corrective action ISO/IEC 27001:2022, Annex A.16 Information security incident management ISO/IEC TS 27022:2021, clause 7.5.3.16 Information security incident management process PECB ISO/IEC 27001 Lead Implementer Course, Module 9: Incident Management

Correct Answer: C

Explanation: According to ISO/IEC 27001:2022, the corrective action process consists of the following steps12:

Reacting to the nonconformity and, as applicable, taking action to control and correct it and deal with the consequences

Evaluating the need for action to eliminate the root cause(s) of the nonconformity, in order that it does not recur or occur elsewhere Implementing the action needed

Reviewing the effectiveness of the corrective action taken Making changes to the information security management system, if necessary In scenario 9, the ISMS project manager did not complete the last step of reviewing the effectiveness of

the corrective action taken. This step is important to verify that the corrective action has achieved the intended results and that no adverse effects have been introduced. The review can be done by using various methods, such as audits,

tests, inspections, or performance indicators3. Therefore, the ISMS project manager did not complete the corrective action process appropriately.

References:

1: ISO/IEC 27001:2022, clause 10.2 2: Procedure for Corrective Action [ISO 27001 templates] 3: ISO 27001 Clause 10.2 Nonconformity and corrective action

Correct Answer: C

Explanation: According to the ISO/IEC 27001:2022 standard, the organization should determine the necessary competence of persons doing work under its control that affects the performance and effectiveness of the ISMS. The organization

should also ensure that these persons are aware of the information security policy, their contribution to the effectiveness of the ISMS, the implications of not conforming with the ISMS requirements, and the benefits of improved information

security performance. The organization should also provide information security awareness, education, and training to all employees and, where relevant, contractors and third-party users, as relevant for their job function. The awareness,

education, and training programs should be planned, implemented, and maintained according to the needs of the organization and the results of the risk assessment and risk treatment.

Therefore, Colin should have handled the situation with Lisa by delivering training and awareness sessions for employees with the same level of competence needs based on the activities they perform within the company. This would ensure

that the content and the language of the sessions are appropriate and understandable for the target audience, and that the sessions are effective and efficient in achieving the desired learning outcomes. By doing so, Colin would also avoid

wasting time and resources on delivering sessions that are too technical or too basic for some employees, and that do not address their specific information security challenges and responsibilities.

References:

ISO/IEC 27001:2022, Clause 7.2 Competence and Clause 7.3 Awareness ISO/IEC 27002:2022, Clause 7.2.2 Information security awareness, education and training

PECB ISO/IEC 27001 Lead Implementer Course, Module 4: Leadership, Commitment, and Support of Top Management.