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What should an organization allocate to ensure the maintenance and improvement of the information security management system?
A. The appropriate transfer to operations
B. Sufficient resources, such as the budget, qualified personnel, and required tools
C. The documented information required by ISO/IEC 27001
Correct Answer: B
Explanation: According to ISO/IEC 27001:2022, clause 10.2.2, the organization shall define and apply an information security incident management process that includes the following activities:
reporting information security events and weaknesses; assessing information security events and classifying them as information security incidents;
responding to information security incidents according to their classification; learning from information security incidents, including identifying causes, taking corrective actions and preventive actions, and communicating the results and actions
taken;
collecting evidence, where applicable.
The standard does not specify who should perform these activities, as long as they are done in a consistent and effective manner. Therefore, the organization may choose to conduct forensic investigation internally or by using external
consultants, depending on its needs, resources, and capabilities. However, the organization should ensure that the external consultants are competent, trustworthy, and comply with the organization's policies and procedures.
References: ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements, clause 10.2.2; PECB ISO/IEC 27001 Lead Implementer Course, Module 10: Incident
Management.
Who should be involved, among others, in the draft, review, and validation of information security procedures?
A. An external expert
B. The information security committee
C. The employees in charge of ISMS operation
Correct Answer: B
Explanation: According to ISO/IEC 27001:2022, clause 7.5.1, the organization shall ensure that the documented information required by the ISMS and by this document is controlled to ensure that it is available and suitable for use, where and when it is needed, and that it is adequately protected. This includes ensuring that the documented information is reviewed and approved for suitability and adequacy. The information security procedures are part of the documented information that supports the operation of the ISMS processes and the implementation of the information security controls. Therefore, they should be drafted, reviewed, and validated by the information security committee, which is the group of people responsible for overseeing the ISMS and ensuring its alignment with the organization's objectives and strategy. The information security committee should include representatives from different functions and levels of the organization, as well as external experts if needed. The information security committee should also ensure that the information security procedures are communicated to the relevant employees and other interested parties, and that they are periodically reviewed and updated as necessary. References: ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements, clauses 5.3, 7.5.1, and 9.3 ISO/IEC 27001:2022 Lead Implementer objectives and content, 4 and 5
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.
A. Beauty's employees signed a confidentiality agreement
B. Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information
C. Beauty updated the segregation of duties chart
Correct Answer: B
Explanation: Managerial controls are administrative actions that are designed to prevent or reduce the likelihood of security incidents by influencing human behavior. They include policies, procedures, guidelines, standards, training, and
awareness programs. In scenario 2, Beauty has implemented a managerial control by conducting information security awareness sessions for the IT team and other employees that have access to confidential information. These sessions aim
to educate the staff on the importance of system and network security, the potential threats and vulnerabilities, and the best practices to follow to avoid the occurrence of incidents. By raising the level of awareness and knowledge of the
employees, Beauty can reduce the human errors and negligence that might compromise the security of the information assets.
References: ISO/IEC 27001:2022 Lead Implementer Course Content, Module 7:
Implementation of an ISMS based on ISO/IEC 27001:20221; ISO/IEC 27001:2022 Information Security, Cybersecurity and Privacy Protection, Clause 7.2: Competence2; ISO/IEC 27002:2022 Code of practice for information security controls,
Clause 7.2.2:
Information security awareness, education and training3
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