For which customer situation would you recommend HP Intelligent Management Center (IMC. Smart Connect?
A. A customer updated their data center to support Virtual Machines (VMs) and needs visibility into how these VMs connect to the network.
B. A customer wants to allow users to access the wired and wireless network using their own devices.
C. A customers needs to add a Storage Area Network (SAN) that provides data storage for all the VMs in the data center.
D. A customer needs to implement a wireless network for employees who have company-issued laptops.
A customer is currently using an older storage technology. The customer would like to move to HP 3PAR StoreServ Storage, but is worried about the business disruption that moving to a new storage system might cause. Which HP services would you suggest? (Select two.)
A. HP Data Migration
B. HP Storage Impact Analysis
C. HP 3PAR Storage Assessment
D. Proactive Care 24 x 7
E. HP 3PAR Health Check
A customer states that their IT administrators spend a lot of time installing operating systems on servers and bringing systems online. The customer wants to reduce downtime and maintenance. Which HP server feature should you explain to this customer?
A. HP ProLiant 3D Sea of Sensors technology
B. Integrated Lifecycle Automation
C. Automated Energy Optimization
D. Gen8 Embedded SmartStart
You are meeting with a company's chief information officer (CIO) to discuss an HP solution. Based on a CIO's typical concerns, which point should you emphasize?
A. How the HP solution helps the company meet its service level agreements (SLAs)
B. How the HP solution helps to eliminate routine and tedious configuration tasks
C. How the HP solution has mechanisms for simplifying provisioning and deployment
D. How the HP solution has innovative technologies and how these technologies work
Which customer value does the HP commitment to OpenSource Linux provide?
A. It provides for free escalation support on all major distributions of Linux running on HP hardware.
B. It provides an HP distribution of Linux that is less expensive than distributions from competitors.
C. It provides direct insight into the servers power use, resulting in lower power and cooling costs.
D. It prevents customers from being locked into a small range of solutions, and also lowers their costs.
Which service is available with Proactive Care, but is not available with Foundation Care?
A. Remote and onsite problem diagnosis and support
B. Expedited replacement of parts and materials
C. Software, firmware and documentation updates
D. Health check reporting on the infrastructure
What is the recommended level of technology services for the "Starting Out customer phase?
A. HP Foundation Care
B. HP Proactive Care
C. HP Level One Support
D. HP Basic Technology Services
Which HP Cloud System features help businesses manage private public, and hybrid cloud environments? (Select two.)
A. a built-in software-defined network (SDN) controller
B. a pre-integrated technology stack, configured for a particular application support for multi- hypervisor and multi-OS infrastructures
C. complete management of the service lifecycle
D. a software-defined server platform for social, mobile, cloud, and big data
Your customer is purchasing HP servers and switches for its data center. The customer needs to ensure high availability for its mission-critical services. Which HP service should you recommend?
A. HP Foundation Care Plus with consolidated support options
B. HP Collaborative Support
C. HP Foundation Care
D. HP Proactive Care Plus with personalized support options
A customer recently experienced downtime when the IT staff updated an application and the new version of the application caused conflicts in their environment. The senior IT management is concerned that this situation might re-occur with other products in the company's network environment.
Which HP Support Service would you suggest to address this concern?
A. HP Foundation Care with Personalized Option
B. HP Technology Service
C. HP Proactive Care
D. HP Foundation Care