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HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Questions 4

A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics. Which Health Cloud tool should a consultant leverage to drive performance and scalability?

A. Flow for Industries

B. PipelineAnalytics

C. Business Rules Engine

D. Data Processing Engine

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Questions 5

Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience? (Choose Two)

A. Health Cloud ?Worklist

B. Health Cloud ?Individual

C. Health Cloud ?Personal

D. Health Cloud ?Console

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Questions 6

A payer is implementing Health Cloud and wants to leveragepredefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.

Which prebuilt feature should a consultant recommend the payer leverage?

A. Integration Procedures

B. OmniScript Templates

C. FlexCards

D. Expression Set Templates

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Questions 7

What is the best practice when transitioning an org from Service Cloud to HC?

A. Approachdepends on how each customer uses their org. Any other options may be used.

B. Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.

C. Migrate the entire org in place.

D. Build out HC capabilities in a new org, then migrateall users and data.

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Questions 8

A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability andresources themselves.

Which solution should a consultant recommend?

A. Intelligent Appointment Management

B. Procedure Scheduling

C. Salesforce Scheduler

D. Advanced Therapy Management

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Questions 9

An insurance organization wants to be able to track specialties and sub-specialties related to practitioner to use in provider search. Which would they store these relationships? (Choose Three)

A. Care provider facility specialty

B. Healthcare provider specialty

C. Care Taxonomy

D. Healthcare provider Taxonomy

E. Care specialty

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Questions 10

Three steps required to configure HC? (Choose Three)

A. Install HC unmanaged Package

B. Install HC managed package

C. Verify that chatter is enabled

D. Configure the console view

E. Enable the options for contact to related with multiple accounts

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Questions 11

A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities. What is the recommended best practice for modeling members in HC for this organization?

A. Only groups needing HC capabilities need to use Person Accounts.

B. Model as Person Accounts, whether theyare using HC capabilities or not.

C. Account Record Types for existing members can remain as-is. Future members should be created as Person Accounts.

D. Use the individual model with HC

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Questions 12

Which three business process are supported by Salesforce HC utilization Management? (Choose Three)

A. Ticketing

B. Physician Request

C. Drug Request

D. Admissions

E. Appeals

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Questions 13

Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

A. Real-time monitoring and alerts

B. Social media integration

C. Data visualization and analytics

D. User authentication and access control

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Exam Name: Salesforce Health Cloud Accredited Professional
Last Update: Dec 30, 2024
Questions: 228
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