FCBA Online Practice Questions and Answers

Which of the following actions could sustain business change?

A. Develop the coaching skills of selected staff members.

B. Establish clear benefits for selected, powerful stakeholders.

C. Retain the previous system and its associated processes.

D. Ensure that improved staff performance is not rewarded.

In a particular organisation it is common practice to call all managers by their first name. It is part of the culture of the organisation. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?

A. Explicit individual knowledge.

B. Tacit individual knowledge.

C. Explicit corporate knowledge.

D. Tacit corporate knowledge.

Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organisation?

A. SWOT analysis.

B. Resource audit.

C. Five-forces model.

D. Balanced business scorecard.

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A. Questionnaires.

B. Interviewing.

C. Special purpose records.

D. Document analysis.

Which of the following stages is immediately after problem-finding in Isaksen and Treffinger's creative problem-solving model?

A. Idea-finding.

B. Solution-finding.

C. Data-finding.

D. Acceptance-finding.

A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?

A. As an Inbound Logistics activity,

B. As a Sales and Marketing activity.

C. As a Technology Development activity.

D. As a Service activity.

A project reporting system stores information about Employees. How would an Employee be represented in an entity-relationship diagram?

A. As an Actor.

B. As an Attribute.

C. As an Entity.

D. As a Relationship.

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

A. One for each system under consideration.

B. One for each CATWOE.

C. One for each Actor.

D. One to reflect the perspective of the Owner.

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

A. Year 2.

B. Year 3.

C. Year 4.

D. The project does not pay back within the four year period.

What is the business analyst doing when he or she compares the BAM with the current business situation?

A. Gap analysis.

B. Analysing perspective.

C. Conceptual modelling.

D. Defining CATVVOE.