EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Answers

The Executive Education department uses Salesforce to track sales of custom education programs to corporations andorganizations. The department director needs to know the pipeline of custom programs. How should the consultant meet this business requirement?

A. Create custom report type.

B. Use an Opportunity report.

C. Set up an Affiliations report.

D. Configure a list view.

The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available

with EDA.

Which two steps should the consultant take to meet this requirement?

Choose 2 answers.

A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.

B. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.

C. Create a custom picklist valuefor Alumni Chapter on the Affiliation object.

D. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.

A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org. What should the consultant advise?

A. Work.com Command Center operates in a separate org.

B. Install Work.com Command Center in existing org.

C. Leverage Student Success Hub.

D. Use third-party app from AppExchange.

The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low. What should the consultant recommend?

A. Power of Us Hub

B. Trailblazer Community

C. Trailhead

D. Salesforce Einstein

The Accessible Education office needs to track accommodations made for students disability and accessibility needs. How should the consultant design the Salesforce environment to meet the requirement?

A. Use the Behavior Response object.

B. Leverage the Attribute object.

C. Configure a custom object.

D. Create custom fields on the Contact object.

A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.

Which two communication examples should a consultant recommend?

Choose 2 answers

A. User contest

B. Post go-live recap

C. Teaser email

D. Project sponsor profile

A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views. Which feature should the consultant use to resolve the issue?

A. MuleSoft Anypoint Platform

B. Custom Index

C. Data Loader error logs

D. Table-Driven Trigger Management

The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Which Salesforce solution should the consultant recommend?

A. Tableau CRM

B. Nonprofit Success Pack

C. Einstein Prediction Builder

D. Insights Platform Data Integrity

A university is planning anenterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase. What is a standard feature of EDA?

A. Student Advising

B. Event Management

C. Degree Auditing

D. Address Management

The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.

What should the consultant discuss first with the school?

A. Leadership sponsorship

B. Business objectives

C. Metric identification

D. Capacity to administer