DEV-450 Online Practice Questions and Answers

The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers.

Which two actions should an administrator take to help the sales team achieve this goal? (Choose two.)

A. Create opportunity teams for customers.

B. Use Chatter files to share presentations.

C. Add customers to libraries.

D. Add customers to private Chatter group.

Which statement about products and price books is true? (Choose two.)

A. Price books that contain assets cannot contain products.

B. A product can have a different list price in different price books.

C. The standard and list price for a product can be listed in multiple currencies.

D. Products without a price are automatically added to the standard price book.

Universal Containers has three different support groups. Each group works cases for their region only.

How can the System Admin ensure that all the Support Representatives within each region can manage cases generated from only their region in a private org?

A. Create a Support Representative role for each region.

B. Create territory members for each region.

C. Create a queue for each region.

D. Create a predefined case team for each region.

Which two chart types should be used to display summary values from two different levels of grouping in a report? (Choose two.)

A. Funnel chart

B. Stacked bar chart

C. Donut chart

D. Grouped line chart

How many filters can be added to a dashboard?

A. 10

B. 5

C. 3

D. 7

Sales management at Universal Containers needs to display the information listed below on each account record. Amount of all closed won opportunities Amount of all open opportunities

What feature should an administrator use to meet this requirement?

A. Calculated columns in the related list

B. Cross-object formula fields

C. Workflow rules with field updates

D. Roll-up summary fields

A System Administrator needs to import new leads from a tradeshow and assign ownership based on country. Some of the leads may already be in the system.

Which two actions should be taken to meet this requirement? (Choose two.)

A. Use the Data Import Wizard to match lead by email.

B. Create an assignment rule to assign leads by country.

C. Create an auto-response rule to assign leads by country.

D. Use the Data Loader to match lead by email.

Which two are capabilities of Customer Communities? (Choose two.)

A. Customer can log, view, edit, and close their own cases.

B. Customers can view and edit contacts related to their own accounts.

C. The Customer Community can be customized with corporate branding.

D. The Customer Community and its users can be created without additional licensing.

What should be considered when configuring the lead conversation process? (Choose two.)

A. Custom lead fields can be mapped to custom object fields.

B. Roll-up summary lead fields can be mapped to custom contact fields.

C. Custom lead fields can be mapped to account, contact, and opportunity fields.

D. Standard lead fields are automatically converted to account, contact, and opportunity fields.

A user is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.

Which two ways should the administrator help the user log into Salesforce? (Choose two.)

A. Click Unlock on the user's record detail page.

B. Log in as the user and enter a new password.

C. Click Reset Password on the user's record detail page.

D. Send an email to the user containing the user's password.