COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Answers

You wish to edit the Community Head Markup, where do you go to do this?

A. Developer Console

B. Community Builder >> Settings >> Advanced

C. Upload a HTML static resource named 'Head Markup'

D. Community Manager >> Administration >> Settings

E. Modify the hidden Community Lightning Component which is displayed when editing the community

Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?

A. Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings

B. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template

C. Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder

D. Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages

Universal Containers needs to provide Community access to a select set of customers. Customers will

NOT be asked to register.

In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

A. Use external ETL tools to extract customers and load into Salesforce.

B. Use the Salesforce Community User API to create Community users.

C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.

D. Use the Community import wizard to create users.

Universal containers has the following requirements for its partner Community

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Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep

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The partner account executive is able to see all of the lead records visible to their team

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The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives

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Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.

Which two steps should the Salesforce administrator text to fulfil these requirements?

A. Enable super user access to contacts for users assigned to the Account sales rep role

B. Enable super user access in Community Management

C. Enable super user access in Community Settings

D. Enable super user access to contacts for assigned users to the Account manager role

Universal Containers wants to create a Customer Community venue product line with the following requirements:

-Use the customer service template

-Track Community members' login countries

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Display SharePoint documents for the customer

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Display product documentation from Adobe Experience Manager

Which three integrations what do Community Cloud consultant need to configure to meet these requirements?

A. SharePoint Web Services

B. Files Connect

C. CMS Connect

D. Google Analytics

E. Salesforce Knowledge

The coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:

-Go to market quickly

-Generate online revenue rapidly

-Work with a mobile ready storefront

How should the Community Cloud consultant meet these goals?

Select one or more of the following:

A. Use build your own lightning template

B. Use custom lightening components

C. Use a Visualforce page lightning component

D. Use B2B commerce for community cloud

The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site.

What Communities feature would you recommend to use?

A. Data Categories

B. Topics

C. Chatter Groups

D. Article Groups

E. Knowledge Groups

Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers.

Which Salesforce feature should the Salesforce Admin recommend?

A. Chatter and Files

B. Files Connect

C. Files Sync

D. Content Library

Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal.

What should the Salesforce Admin do in the Communities to support this login requirement?

A. Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.

B. Enable Guest User access in Communities to support seamless access to Communities from the Portal.

C. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.

D. Enable Community login support for employees in the Portal configuration.

How is visibility to Articles Types controlled for Community Members?

A. Community Settings

B. User Record

C. Community Manager

D. Profile

E. All Articles Types within the shared data categories and visible to Community Members.