CLTD Online Practice Questions and Answers

A carrier's casts are driven by equipment movement rather than shipment weight. Which of the following rates would be most appropriate for the carrier to utilize in charging its customers?

A. Incentive rates

B. Any-quantity rates

C. Freight all kind (FAK) rates

D. Per-car and per-truckload rates

A manufacturer must consider the long-term effects of its products' impact on the environment. A key product design consideration is:

A. routing and scheduling

B. material handling

C. facility planning

D. packaging options

Which of the following forms of supply chain risk is considered the most disruptive?

A. Supply

B. Process

C. Finance

D. Environment

A company would like to implement a strategic initiative of enhancing its reverse logistics process. Which of the following statements best describes the profitability impact of such a strategy?

A. More profits due to higher return rate of customers

B. More profits due to larger volume of returned products

C. Less profits due to increase in investment costs

D. Less profits due to negative impact on brand image

When defining the business requirements of a new distribution center, one of the first requirements to be considered is the:

A. type of construction material needed.

B. customer service levels to be met.

C. calculation of the planned staffing levels.

D. development of the material handling equipment lists.

Which of the following types benchmarking would a company utilize in order to determine why a significant gap exists in its order fill rates?

A. Performance benchmarking

B. Process benchmarking

C. Product benchmarking

D. Strategic benchmarking

In a supply chain management context, the role of logistics in supporting product promotions is to:

A. track promotional spending to verify the return on investment (ROI).

B. manage the forecast to adjust seasonal demand from the original forecast.

C. have product in the correct places in the supply chain to fulfill demand.

D. have enough raw materials in stock to quickly respond to increased manufacturing.

Collaborative planning, forecasting, and replenishment (CPFR) is based upon which type of collaboration?

A. Horizontal

B. Full

C. Vertical

D. Industry

A company does not want to use its cash flow to entirely cover the risk of loss. Which of the following risk management strategies should you choose?

A. Retention

B. Mixed

C. Transfer

D. Avoidance

Providing delivery alternatives and order preparation are components of which of the following customer service components?

A. Pre-transaction elements of customer service

B. Transaction elements of customer service

C. Post-transaction elements of customer service

D. Order intimacy