CIS-HAM Online Practice Questions and Answers

What is the third tier of the capability blueprint?

A. Practical management

B. Strategic conformance

C. Trustworthy data

D. Operational integration

E. Financial management

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

A. procurement_user

B. inventory_admin

C. itil

D. discovery_admin

E. asset

How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

A. Check for the Hardware Assets module in the application navigator

B. Check for the Hardware Asset Dashboard module in the application navigator

C. Check for the Asset application in the application navigator

D. Check for the Hardware Asset Management application in the application navigator

Select the three main components of the data certification process. (Choose three.)

A. Certify the certification

B. Assign the certification tasks

C. Create the certification filter

D. Create the certification schedule

E. Run the certification

A component is considered an IT asset when you want to: (Choose three.)

A. Manage its procurement

B. Know its relationships to a business service

C. Track its operational information

D. Track its incurred costs

E. Manage its maintenance contracts

Which of the following are valid contract states during a contract's lifecycle? (Choose four.)

A. Draft

B. Canceled

C. Renewed

D. Extended

E. Active

F. Renegotiated

G. Expired

When does an asset's lifecycle begin?

A. When an asset request is fulfilled

B. Upon the asset deployment

C. When the asset is procured

D. Upon the asset's request

What hardware asset attribute should you track that is NOT part of a configuration item (CI)?

A. IP address

B. CPU

C. Cost

D. Operating system

E. Memory

Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)

A. Scanned

B. Not found

C. New

D. Scanned and not expected

E. Scanned and expected

F. Expected and not found

What must exist before a consumable can be consumed? (Choose three.)

A. A stock order record

B. A model record

C. A transfer order record

D. A model category record

E. A consumable record