CIS-APM Online Practice Questions and Answers

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer's applications' underlying technologies.

B. Identify your customer's application services.

C. Produce a horizontal picture of a customer's business applications.

D. Create an application inventory.

APM interfaces with Software Asset Management to pull this application data: (Choose three.)

A. Product Classification

B. Software Model Data

C. Hardware Asset Lifecycle

D. Lifecycle Data

E. Vendor Procurement

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

A. 7

B. 8

C. 10

D. 6

Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?

A. Lifecyle Model

B. Ignore Technical Risk

C. Lifecycle Release

D. Lifecycle Full Version

What key components of ServiceNow does APM leverage? (Choose three.)

A. Discovery

B. Service Mapping

C. Service Catalog

D. Application Services

E. HR

What is the name of the basic plugin for the APM application?

A. Application Portfolio Management

B. Business Planner

C. Financial Management for APM

D. Application Portfolio Management - ATF Tests

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

A. Gain a comprehensive understanding of business applications in the organization

B. Reduce the number of governance controls

C. Identify redundancies and decrease budgetary costs

D. Maintain relationships with Product Vendors

What is the overall score range that a business application could have?

A. 1 through 100

B. 1 through 10

C. 1 through 10000

D. 1 through 1000

What links the application service to the underlying technologies?

A. Application Management Model

B. Inventory Management

C. Application Service Software Model

D. Application Category

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?

A. sn_apm.apm_admin

B. sn_apm.apm_user

C. sn_apm.apm_analyst

D. business_planner