Description, impact assessment, probability and countermeasures are usually recorded for which of the following?
A. Requirements.
B. Risks.
C. Stakeholders.
D. Key Performance Indicators.
Which of the following only includes explicit corporate knowledge?
A. Skills, values, communities of practice.
B. Job descriptions, tasks, targets.
C. Culture, norms, historicaldata.
D. Style guides, procedures, processes.
Which of the following statement is TRUE about the process view of an organization?
A. It focuses on the customer of the organization.
B. It focuses solely on the internal view of the organization.
C. It focuses on the functions of an organization.
D. It focuses on the organizational structure.
In which of the following circumstances is supplier power high?
A. When switching costs are low.
B. When there are relatively few customers.
C. When the supplier brand is powerful.
D. When alternatives are readily available.
Which of the following is likely to be an input into the Analysing the Needs' stage of the business analysis process model?
A. Shortlist of business options.
B. Validated requirements document.
C. The business case.
D. Agreed business activity model
It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?
A. The validation of the requirement.
B. The source of the requirement.
C. The resolution of the requirement.
D. The justification of the requirement.
What stage of the V model provides the test criteria for user acceptance testing?
A. The business needs.
B. The requirements.
C. The designed solution.
D. The developed solution.
Which of the following statements is TRUE?
A. Improving the business process is concerned with removing problems identified in the AS-IS process.
B. Introducing bottlenecks is an important principle of business process re-design.
C. It isnot permissible to show decision diamonds on a swim-lane diagram.
D. Processes cannot be improved by changing the sequence of activities alone.
It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
A. As a tangible benefit.
B. As an intangible cost.
C. As a tangible cost.
D. As an intangible benefit.
Which of the following may be used to document the outcomes of a workshop?
A. Mind maps.
B. Brainwriting.
C. Roundrobin.
D. Stepwise refinement.