Which information is displayed when you choose the menu path System - Status? (Choose two)
A. Transaction Code, for example, VA01
B. Development Class (Package), for example, VA
C. Database platform and release, for example, Oracle 8.0.5.1.1
D. Customer Number
You have to analyze a job that is currently processing a long running SELECT statement on a database table. Via transaction 'SM50 - details', you see that the read does not finish. What can you do?
A. You have to wait until the program returns from the database. Afterwards, you can continue analysis (for example, with debugging or SQL-Trace).
B. You can analyze the currently processed statement using ST04 - detailed analysis.
C. You can analyze the currently processed statement by starting the SQL-Trace (ST05).
How can you access the ABAP Development Workbench? (Choose two)
A. Enter transaction code SE80
B. Enter transaction code ABAP_WORKBENCH
C. Enter transaction code WORKBENCH
D. Choose Tools,ABAP Development Workbench in the SAP Easy Access Menu
What are key success factors in message solving? (Choose two)
A. Solve the customer`s issue - no more and no less.
B. Put yourself in the customer`s shoes.
C. At first, try to guess.
D. Work without additional help.
You receive a customer message where several issues are reported. What will be your next step?
A. Kindly ask the customer to separate the issues, that is, create one message for each issue.
B. Start message processing without contacting the customer.
C. Solve all issues in the message, because it is beneficial for the customers to report several issues in one message.
D. Ask your colleagues for processing this message.
What does each trace in the SQL trace correspond to?
A. Exactly one ABAP statement
B. Exactly one Open SQL statement
C. Exactly one Native SQL statement
D. Exactly one execution step of a statement at database level
Which transactions will usually give you information about an update that terminated with an error message? (Choose two)
A. SM12
B. SM13
C. SM21
D. ST11
In the Service Desk, where can you search for SAP Notes?
A. Via the Tab SAP Notes in the message
B. Via transaction SNOTE
C. Via transaction SNOTE_SEARCH
D. Via transaction SAP_NOTE
How can you use your customer's system data for an SAP Note Search? (Choose three)
A. Add the customer's system ID to the search terms.
B. Copy and paste the configuration information into the 'Validity' section of the Note Search.
C. Select the customer's product version in the 'Validity' section of the Note Search.
D. Select the customer's software components in the 'Validity' section of the Note Search.
Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)
A. Within the transaction for message processing.
B. Only a customer can create a message.
C. The message processor has to call SE80.
D. Call transaction CRMD_ORDER.