When you are analyzing the current state of a business, what are two purposes of business process modeling? (Choose two.)
A. to identify inefficient or unnecessary processes
B. to identify technology process improvements
C. to define current state service procurement processes
D. to understand the future state of the business
E. to determine the feasibility of future state processes
You use the operating model canvas to expand which part of the business model canvas?
A. bottom
B. right side
C. top
D. left side
When you create a business proposal, what are two key technology investment considerations? (Choose two.)
A. how highly reusable solutions drive efficiency
B. how the investment provides a competitive advantage
C. how services and solutions drive lower costs
D. whether the investment enhances the customer journey
E. which risks are associated with investing
Which two business activities in Porter's business value chain are primary activities instead of support activities? (Choose two.)
A. human resource management
B. inbound logistics
C. technological development
D. marketing and sales
E. firm infrastructure
Which tool best describes how a business generates revenue and delivers value to its customers?
A. business model canvas
B. sales and marketing plan
C. balanced scorecard
D. business motivation model
Which tool do you determine priorities and sequencing for the business roadmap when you want to implement new capabilities and solutions?
A. business strategy value map
B. customer readiness index matrix
C. ability to execute matrix
D. business solution impact index
An account team is working to link IT strategy with business strategy by establishing metrics and benefits realization. Enterprise architecture is part of the customer culture. What is the engagement maturity level of this account team?
A. 3 - technology architecture
B. 2 - technology multidomain
C. 4 - business solutions
D. 5 - business transformation
What are the four roles of enterprise architectures?
A. technology, information, applications, business strategy
B. architecture, applications, technology, compliance
C. security, technology, business, strategy
D. risk, technology, business strategy, information
Which tool focuses on enabling customers to spend the least amount of time to reach their goal?
A. lean consumption model
B. lean service management
C. culture map
D. customer journey map
In which quadrant of a stakeholder analysis grid do you place a customer enterprise architect who is not responsible for business solution selection but is responsible for business solution implementation?
A. internal influencer
B. key player
C. show consideration
D. least important