78950X Online Practice Questions and Answers

When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

A. They appear in the problems view in Orchestration Designer.

B. The errors are signaled by Orchestration Designer at the instant they occur,

C. The errors are automatically corrected.

D. They appear in the error log view.

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

A. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,

B. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

C. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

D. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

E. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)

A. ACCS and IP Office resides on a single VMware host server

B. Avaya Contact Center Select hardware appliance

C. IP Office 500V2 voice platform

D. Avaya Contact Center Select software appliance

E. Avaya Contact Center Select DVD

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com. When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

A. Verify SIP trunks are available for the ACCS integration.

B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.

C. Administer the ACCS system SIP Domain to match the IP Office.

D. Change the IP Office SIP Domain to match the ACCS system.

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

A. Connecting voice contacts to the ACCS contact router

B. Directing email and web communication contacts to the contact router

C. Synching agents with extensions on IP Office in ACCS

D. Processing voice and music recordings for flow and scripts

Which statement about the Avaya SIP Sleuth is true?

A. It is a pre-installed application found under Contact Center Common Utilities.

B. It is a separate downloadable application that runs on a local workstation PC.

C. It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).

D. It must be downloaded and run from the AMS element manager.

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

A. CCT

B. CCMS

C. CCMM

D. CCMA

Refer to the exhibit.

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED. From the information in the exhibit, what is the root cause of this problem?

A. The TAPI/DevLink3 is not checked in Security Settings.

B. The service password in IP Office does not match in ACCS.

C. The system password does not match between IP Office and WebLM.

D. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.

A call variable is useful because of which two characteristics? (Choose two.)

A. Only call variables of type Integer can be used as wild variables.

B. Their values can be changed during a call session to serve as a collector for caller entered information.

C. They can be assigned a range of values when they are created in the variable editor.

D. They can be changed from call variable to global variable during a call session.

In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.

For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

A. ACCS CCMM Administrator

B. IP Office Configuration

C. ACCS CCMA Configuration

D. Orchestration Designer (OD)