78201X Online Practice Questions and Answers

Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

A. /backup

B. /primary

C. /dynamic

D. /lvmail

E. /temp

Where can password policies and password complexity requirements be configured for Users?

A. Web Self Administration application

B. Avaya Cloud management console

C. Avaya Aura Security Manager

D. Avaya IP Office Manager

In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X?Portal are also installed at the same time. Therefore, by default they should both be running. Which application would NOT be useful to check if they are in fact up and running?

A. Voicemail Pro Windows Client

B. System Status Application

C. Web Manager

D. Manager Application

System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?

A. Manager Application

B. Monitor Application

C. System Status Application

D. Web Manager Application

What is the reason for starting the expansion modules before powering up the control unit, as recommended by Avaya?

A. It is simpler to start with the expansion unit at the top and then work your way down.

B. All expansion units must be powered for the control unit to detect them.

C. The control unit may not always detect the expansion units if powered up last.

D. The expansion units require more time to power up than the control unit.

In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

A. The IP Office Platform is running the Server Edition.

B. Voicemail Pro/Lite is selected in the IP Office.

C. The IP Office Platform has Essential Edition enabled.

D. Voicemail Pro is running on a Linux-based system.

Providers are components of one-X?Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X?Portal?

A. It provides directory information from the IP Office systems to one-X?Portal.

B. It handles the browser connections between users and the one-X?Portal server.

C. It handles telephony communications to and from the IP Office systems assigned to it.

D. It provides access to the voicemail server for features such as message playback via the browser.

Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

A. System Status Application (SSA)

B. WebLM License Manager

C. Avaya IP Office Manager

D. Avaya Diagnostic Server (ADS)

A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

B. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

C. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

D. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

E. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

A. H.323

B. SIP

C. ISDN

D. PSTN

E. MPLS