77-731 Online Practice Questions and Answers

Correct Answer: See below for solution.

Tap to select the message, go to File -Save As and select "Text Only" in Save As type

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-File -Open and Export -Import/Export

Select Export to a file

Select outlook data file (.pst)

Select Deleted items folder and make sure include subfolders is selected

Select outlook data file (.pst)

Select Deleted items folder and make sure include subfolders is selected

Correct Answer: See below for solution.

Locate the ''Team Review'' meeting in calendar and double click to open it.

Select the customer service group and then click on + sign. On the Expand list box click on ok. Select and delete ''Andy Teal'' and put it in Optional attendees.

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Create a new appointment and give the following options in “Recurrence”.

In Show as, select “Working elsewhere” and save and close the appointment.

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Locate and then double click on the “Flight'' appointment top open it. Click on time Zones and then select the required time and the time zone.

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Go to contacts and search the ''Thomas Axen'' contact. Add follow up wit+h the following options

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Open the message. Right click on the word "here", press Ctrl+k short key. Enter the website address, ok and send the message.

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Locate and open the message. Put the curser at the end of the body text, click Insert tab ?pictures- locate "Customer Service Workflow" image from the pictures folder. Insert and send.

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File – options – Calendar – Work week, then select the following options

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File – open and export – Import/Export Import from another program or file Comma separated values Locate the file and import