Which two options are available for the traceSM command? (Choose two.)
A. SDP
B. SIP
C. WEBRTC
D. STUN/TURN/ICE
E. TLS Handshaking
Which three call flow steps apply to Avaya IXTM Workplace Clients? (Choose three.)
A. Obtain Dynamic Configuration from SMGR.
B. Obtain Dynamic Configuration from AADS.
C. Register and exchange SIP signaling with ASM.
D. Exchange Instant Message/Multimedia Message information with Presence Services via HTTPS.
E. Register and uses SIP Signaling with Communication Manager.
Which three options are available for the traceSBC command? (Choose three.)
A. STUN/TURN/ICE
B. SIP
C. TLS Handshake
D. SDP
E. SRTP
Which Avaya Aura Media Server (AAMS) web GUI option allows access to the real-time monitoring tool useful for AAMS troubleshooting purposes?
A. Monitoring > Real-time viewer
B. Monitoring > Active Sessions
C. Monitoring > Real-time Tracing
D. Monitoring > Capture Traces
A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms.
Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)
A. Avaya Aura Web Gateway
B. Avaya Aura Device Services
C. Avaya Aura Media Server
D. Avaya Multimedia Messaging
A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for
Windows Client. The following error message is displayed:
The messaging service is not currently available.
What is the causing this problem?
A. The user does not have an Enhanced Multimedia Messaging license assigned.
B. The Breeze cluster hosting Presence Services is currently set to Offline Mode.
C. The Breeze cluster hosting Presence Services is currently set to Deny New Service.
D. The user's Multimedia Messaging account is currently suspended.
Multiple users are unable to send or receive Instant Messages.
What is causing this problem?
A. Multimedia Messaging has lost synchronization with Session Manager.
B. Multimedia Messaging is in License Error Mode.
C. The maximum user threshold has been exceeded.
D. The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.
Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?
A. From the Presence Services menu of System Manager
B. Presence Services Admin Web GUI
C. Solution Deployment Manager (within System Manager)
D. Avaya Breeze Dashboard
When a user has registered on Avaya IXTM Workplace Client, the following error message was displayed:
VoIP Service Limited. VoIP service is currently available with limited service.
While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received
by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.
Where and how can this error be corrected?
A. In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
B. In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.
C. In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.
D. In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
A customer has hired a new system technician to support their Avaya IXTM Workplace solution. While troubleshooting an issue with Avaya IXTM Workplace AAMS, the system technician has locked the Avaya IXTM Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?
A. Avaya IXTM Workplace clients will display the error "AAMS resource is locked".
B. Users will be able to register on their Avaya IXTM Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IXTM Workplace for Web Clients.
C. Users will not be able to register on their Avaya IXTM Workplace Clients (Windows/Mac/iOS/Android) and Avaya IXTM Workplace for Web Clients
D. Calls to/from Avaya IXTM Workplace for Web Clients will fail.