700-805 Online Practice Questions and Answers

What does TPV mean?

A. Total Product Value

B. Total Partner View

C. Telepresence Value

D. Total Partner Value

Which statement best describes the Success Plan?

A. a document capturing a comprehensive view of all customer health scores

B. a tool for report ng actions to management

C. a shareable document that captures all account activities

D. the blueprint for account teams to achieve customer success

Which three financial metrics are critical in renewing subscriptions? (Choose three.)

A. net new sales

B. annual re curing revenue

C. close rate

D. training costs

E. renewal rate

Which two factors drive subscription value for customers? (Choose two)

A. up to date security protection

B. bundling of software and hardware

C. freeware offers

D. training access

E. continuous access to innovation

Which success indicator for a Renewals Manager is valid?

A. increased deployment of licenses

B. stabilized customer satisfaction scores

C. new product introductions

D. on-time renewal

Which licensing model is the most complex for a customer to manage?

A. Managed service agreement

B. Subscription

C. Enterprise agreement

D. A La Carte

How does Cisco define AT R?

A. Contracts/subscriptions that are available to renew.

B. ATR is the sum of RR and iARR, minus the attrition rate.

C. Any customer agreement where attrition has been an issue.

D. Contracts/subscriptions that have attrition terms revoked.

Which critical task must be performed during the Qualification phase?

A. validate customer inventory

B. develop a Success Plan

C. quote delivery

D. Renewal Plan development

What is the main purpose of CCW-R?

A. to factor customer ATR, up sell and attrition

B. to allow customers and partners to download renewal data

C. to allow customers and partner store new software subscriptions and service contracts from one tool

D. to capture partner and customer billing preferences

Which is the first step in a solutions-led sales approach?

A. present quote to customer

B. examine previous purchases

C. identify the latest technology release

D. understand the customer's objectives