Which phase includes conducting Cisco Unified Communications network traffic analysis and capacity planning in order to ensure high availability?
A. Design
B. Prepare
C. Maintain
D. Optimize
Which of the following phases includes identifying and documenting customer business requirements?
A. Prepare
B. Initiate
C. Design
D. plan
Which two service components are part of the Cisco Unified Communications plan phase? Select two.
A. Account Planning
B. Site Readiness Assessment
C. Operations Readiness Assessment
D. Proof of concept
E. Proposal Development
Which phase includes managing the system in ongoing operations mode, system administration and backup, asset management and scheduling maintenance?
A. Operate
B. Optimize
C. Plan
D. Implement
E. Design
Which template is used to define the specifics of a flash or phased implementation strategy?
A. Business Requirements Document
B. IPC project plan
C. High Level Design
D. Optimization Report
E. Network Management plan
F. Installation Guide
In the operate phase, the task of analyzing process exceptions belongs to which service component?
A. Problem Management
B. Incident Management
C. Change Management
D. Service Assurance
E. Security Administration
In the plan Phase, Which of the following is a deployment project management task?
A. Review Logical, system and user design
B. Collect and verify project management plan requirements
C. Develop Backup/Recovery
D. Obtain and review security procedures
E. Analyze current infrastructure and propose new solution
During which phase should you be assisting your customer in identifying post-implementation systems improvements, as well as introducing opportunities for selling additional services to your customer?
A. Optimize
B. Operate
C. Plan
D. Prepare
E. Implement
F. Design
Which of the following is a benefit of the operations plan service component within the design phase ?
A. Ensures that the final design meets the business and technical requirements of the customer
B. Helps toe accelerate the implementation of an advanced technology
C. Finalizes the location and number of pieces of equipment to be staged
D. Helps reduce disruptions caused by unexpected events during network operations
E. Helps the customer understand the overall costs to build and operate the network
Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions?
A. Present an Overview of the Design
B. Conduct Administrator and End-User Trainging
C. Customer Educations
D. Proof of concept