2024 Pass4itsure 642-242 Dumps | Actual Questions and Answers

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642-242 Online Practice Questions and Answers

Questions 1

In the Cisco Unified IP IVR 4.0(x), how is the JTAPI subsystem configured?

A. Select Subsystem > JTAPI. For the JTAPI provider, enter the IP address or the Cisco Unified Communications Manager hostname of every Cisco Unified Communications Manager subscriber in the cluster. Enter the user ID and password of the Cisco Unified Communications Manager user that you created for the IP IVR user.

B. Select Subsystem > JTAPI. For the JTAPI provider, enter the IP address or the Cisco Unified Communications Manager hostname of two Cisco Unified Communications Manager servers in the cluster, beginning with the Cisco Unified Communications Manager publisher. Enter the user ID and password of the Cisco Unified Communications Manager user that you created for the IP IVR user.

C. Select Subsystem > JTAPI. For the JTAPI provider, enter the IP address or the Cisco Unified Communications Manager hostname of up to two Cisco Unified Communications Manager subscribers in the cluster that have the CTI service enabled. Enter the user prefix_node id of the IPIVR.

D. Select Subsystem > JTAPI. For the JTAPI provider, enter the IP address or the Cisco Unified Communications Manager hostname of each Cisco Unified Communications Manager server in the cluster, beginning with the Cisco Unified Communications Manager publisher. Enter the user ID and password of the Cisco Unified Communications Manager user you created for the IP IVR user.

E. Select Subsystem > JTAPI. For the JTAPI provider, enter the IP address of the Cisco Unified Communications Manager publisher of the cluster. Enter the JTAPI PGuser ID for the IP IVR.

Show Answer

Questions 2

In a Cisco Unified Contact Center Enterprise deployment, a trunk group is created in the Cisco Unified ICM Configuration Manager and associated with a peripheral.

The trunk group peripheral number must match which of the following items?

A. Peripheral ID of the Cisco Unified IP IVR Peripheral Gateway PIM

B. Peripheral ID of the Cisco Unified Communications Manager Peripheral Gateway PIM

C. Cisco Unified IP IVR's CTI Port Group Number ID

D. Peripheral Gateway CTI Server Listen Port, which typically is 42027 or 43027

Show Answer

Questions 3

Which two of the following options are functions of the Cisco Unified ICM Call Type Manager tool? (Choose two.)

A. map call types to routing scripts

B. create call types

C. create dialed numbers

D. map dialed numbers to call types

E. map call type to skill groups

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642-242 Exam Questions & Answers

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