A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?
A. Confirm that the laptop wireless card is turned on.
B. Confirm that the laptop is in range for the access point.
C. Confirm that the correct wireless network is selected.
D. Confirm the user's network login ID and password.
A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.
Which of the following server types should the technician log in to in order to resolve the problem?
A. DNS server
B. DHCP server.
C. Proxy server
D. RADIUS server
Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?
A. Disk speed
B. I/O bandwidth
C. RAM utilization
D. CPU utilization
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?
A. Use another brand of VGA lo DisplayPort adapter.
B. Research the issue further and formulate a new hypothesis to test.
C. Ask the user additional clarifying questions regarding the issue.
D. Document the action taken and the outcome.
A user is experiencing an issue when trying to use a wireless headset with a mobile phone. The device was previously paired with the phone but is unable to connect when switched on. Which of the following should the user enable on the phone to remediate the issue?
A. Bluetooth
B. Near-field communication
C. Tether
D. Wi-Fi
Which of the following network devices converts fiber network signals from light into electric signals that can be used by a Wi-Fi router?
A. Hub
B. PoE
C. ONT
D. NIC
A technician is upgrading the memory on a server that processes payment information online. Which of the following types of memory would the technician most likely install?
A. DDR4
B. VRAM
C. SODIMM
D. ECC
A technician wants to stress test multiple applications while maintaining the ability to easily reset those environments back to the initial state. Which of the following is the best way to accomplish this task?
A. Honeypot
B. Hybrid cloud
C. Sandbox
D. Production network
After moving a user's legacy workstation into a new private office that does not have a LAN connection, the technician is unable to connect to a wireless network. Which of the following is the most likely reason?
A. Missing Wi-Fi adapter
B. Wi-Fi AP replacement
C. Hidden Wi-Fi SSID
D. Incorrect Wi-Fi channel
A customer's Windows tablet PC was dropped and is no longer responding to touch input on the left half of the screen. The screen protector has several scratches. but the glass is not broken. Which of the following should a technician do to diagnose the issue?
A. Test the digitizer
B. Update the device drivers.
C. Replace the damaged screen protector
D. Perform a factory reset.