220-1001 Online Practice Questions and Answers

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

A. There are conflicting DHCP servers on the network

B. There are conflicting ARP records

C. There are conflicting gateways on the network

D. There are conflicting IP protocols

Which of the following is the main purpose of the +5VSB output of a power supply?

A. It allows peripherals to draw power when the machine is off

B. It provides power to the audio and sound boards of the machine

C. It acts as the main voltage supply to the motherboard and processor

D. It powers all expansion cards and external device hubs

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company's corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.

Which of the following should the technician do NEXT?

A. Check corporate policies for guidance.

B. Get authorization from the manager.

C. Delete proprietary data before leaving the building.

D. Remove the HDD and send the device for repair.

A home user installed a new high-end video card for 3-D gaming and virtual reality into a mid-tower PC. The user frequency experiences sudden shutdowns in the middle of game play across multiple applications. Which of the following troubleshooting steps should be taken to isolate the issue? (Select TWO)

A. Verify if the current power strip ampere rating is sufficient

B. Inspect the battery in the uninterruptible power supply

C. Examine cooling requirements to determine if the current coding solution is adequate

D. Confirm the latest patches for all impacted applications are installed

E. Check the BIOS configuration settings to ensure all fans are on automatic

F. Determine if the current power supply is capable of meeting the requirements.

Which of the following peripherals would be the BEST option for a company that wants to be able to display a receipt and allow a customer to sign it?

A. Touchpad

B. Signature pad

C. Touch-screen monitor

D. NFC reader

Ann. a user, asks a technician to configure her mobile phone for various sync capabilities. Ann wants to use her work email account on the phone everywhere she goes. She also would like the ability to connect her phone to her work vehicle for audio. Which of the following technologies would BEST meet Ann's needs? (Select TWO).

A. Wireless hotspot mode

B. IMAP

C. NFC

D. S/MIME

E. Bluetooth

F. VPN

A customer works from home and uses business applications on a basic workstation. The customer wants to turn the workstation into a gaming workstation. Which of the following components would need to be installed to accomplish this task?

A. A hypervisor

B. A TPM solution

C. A high-end processor

D. A RAID 1 array

Which of the following would MOST likely be used to connect one or more devices to the Internet in a SOHO?

A. Hub

B. Ethernet gateway

C. Wireless access point

D. Router

A technician is investigating reporting issues with a computer. The technician logs into the computer, checks the Event Viewer and notices messages about unexpected shutdowns. The technician checks the Device Manager, but there are no errors or warnings. The computer shuts down unexpectedly during troubleshooting. The technician pushes the power button, but the computer does not power on. The technician opens the computer case, checks all cables and connectors, and verifies they are connected properly. The technician closes the case and pushes the power button again, and the computer boots. After working for a few minutes, the computer shuts down unexpectedly once again. Which of the following is the MOST likely reason for the unexpected shutdowns?

A. Case fan failure

B. Overheating

C. BIOS corruption

D. Intermittent drive failure

A technician wants to share a printer with multiple wireless networked computers. The printer only supports USB connections. Which of the following should the technician implement to make the printer available to the other office computers?

A. Install a USB hub and connect all office computers and the printer to it.

B. Implement printer sharing on the computer connected to the printer.

C. Set the printer's IP address and configure it on all networked computers.

D. Configure the printer to act as a networked print server.