1Z0-219 Online Practice Questions and Answers

What is used to capture relationships between Siebel database tables?

A. Index

B. User key

C. Primary key

D. Foreign key

Which cannot be part of an access group?

A. Position

B. Organization

C. Household

D. User List

E. Person

Identify two mechanisms for record update where state model cannot be enforced.

A. Siebel Visual Basic

B. Workflow Processes

C. Workflow Policy Programs

D. Enterprise Integration Manager

E. Siebel eScript

If a Call Center agent has the ability to invoke Assignment Manager, view a list of assignees generated, and then overrides or confirm the assignee in the list, which assignment manager mode are they using?

A. Dynamic assignment

B. Batch assignment

C. Just in time assignment

Siebel period definitions cannot be changed or added to.

A. True

B. False

Which statement about views and responsibilities is true?

A. Each responsibility assigned to a user must have entirely separate views assigned.

B. A Manager Responsibility and User responsibility may share views.

C. Manager and User responsibilities will have completely different views.

D. Users have access to the views associated with only one responsibility at a time.

Your client has the following requirement: "When creating a contact, the Last Name, first Name and Address fields are mandatory. Contacts will be sorted in alphabetical order by last Name and cannot be deleted once created". Which three options must be implemented to meet the requirement?

A. Set Business Component Field Property "Sort Specification" on the "Last Name" field of the Contact BC to ASCENDING.

B. Set Business Component Property "Sort Specification" on the Contact BC to Last Name.

C. Set Business Component Field Property "Required" to "TRUE" on the Contact Last Name, First Name, and Address fields.

D. Set Business Component Field Property "No Delete" to "TRUE" on the mandatory fields for the Contact Business Component.

E. Set Business Component Property "No Delete" to "TRUE" on the Contact Business Component.

Customer Adaptive Forecasting is a new feature that:

A. allows sales representatives to roll up and submit forecasts to managers outside of their reporting hierarchy

B. allows sales managers to view forecasts from cross-functional teams across organizations

C. allows sales managers to roll up and submit forecasts to managers inside of their reporting hierarchy

D. both A and B

E. both A and C

In which three scenarios would the use of an MVG control be appropriate?

A. Associate one 01 more Contacts to a given Account.

B. Assign a Service Request by selecting an Owner from a list of Employees.

C. Add a Product to many Product Catalogues and allow each Product Catalogue to have one or more Products.

D. Select the members of the Sales team responsible for a Sales Opportunity.

E. Enter the preferred method of communication (that is, fax, phone, email, and so on) for a Contact.

When determining how to best control access to data, the business analyst must be aware of who is able to see data exposed in the various types of views. What type of data is displayed in the All Service Requests view?

A. Records assigned to a user

B. Records assigned to a position

C. Records assigned to an organization

D. records assigned to an enterprise