1Z0-1003 Online Practice Questions and Answers

Which two statements are true regarding managing inventory in OFSC?

A. Resources can share inventory when using OFSC Collaboration.

B. The only inventory pools are "customer", "resource", and "installed".

C. Inventory can beadded to a bucket on the Resource Tree and shared among all child resources.

D. Resources can share inventory when they are working as a team.

A company needs their mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.

Which option addresses that configuration requirement?

A. Add the 'Nearby Activities1 action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.

B. Add the 'Nearby Activities' action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.

C. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.

D. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.

A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

A. Enable the 'Install' action within the Start Activity context.

B. Enable the 'Install' action within the Edit/View Activity context.

C. Enable the 'Install' action within the Add/Details Inventory context.

D. Enable the 'Install' action within the Inventory Grid context.

After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.

They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.

Which setting is required to do this?

A. Enable Reoptimization within the routing plan, then select "Reduce overdue."

B. Enable Reoptimization within the routing plan, then select "Assign overdue activities."

C. Enable Reoptimization within the routing plan, then select "Reduce overtime "

D. Enable Reoptimization within the routing plan, then select "Assign high priority activities."

E. Enable Reoptimization within the routing plan, then select "Optimize routes."

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy. Which describes the correct message scenario configuration to support this requirement?

A. In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel: 'Email1.

B. In the Step Info section of the message scenario, selectRecipient: 'Customer', Delivery Channel: 'Email'.

C. In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel 'Email'.

D. In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel: 'Email'; In the Message Pattern section, enter the resource's email address property label.

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

A. Add a shift to a resource's calendar.

B. Add working time to a resource's calendar.

C. Add a work schedule to a resource's calendar.

D. Add a shift override to a resource's calendar.

A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.

They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed.

What setting in the route plan is required tomeet this requirement?

A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".

B. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"

C. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".

D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue

You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity

An installation activity with no SLA is assigned to a resource for tomorrow. Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?

A. A jeopardy warning will be displayed on Time/List/Map Views only.

B. A jeopardy warning will be displayed if this activity has not finished between 06:00 and 09:00 tomorrow.

C. A jeopardy warning will bedisplayed on the Resource Tree only

D. A jeopardy warning will be displayed if this activity has not started and finished between 06:00 and 09:00 tomorrow.

E. A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow.

F. A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as

well.

Which work zone configuration option meets these requirements?

A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation). What must be entered in the subject and body of the message pattern to support this requirement?

A. The message subject should be: {A_TIME}. The message body should be: message_time_of_creation.

B. The message subject should be: message_time_of_creation. The message body should be: A^TIME.

C. The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIM.

D. The message subject should be: {A_TIME}. The message body should be: {message_time_of_creation}.

E. The message subject should be: A.TIME. The message body should be: {message_time_of_creation}.